by Katie Casaday | Mar 1, 2023 | Blog, Improving Work, Insurance
Claims processing is one of the most important processes that happens in an insurance company. Yet, it’s riddled with inefficiencies and slowdowns that prevent you from giving your customers a good insurance experience. Claims are the reason why customers pay for...
by Katie Casaday | Mar 1, 2023 | Blog, Improving Work, Insurance
Pandemic. Economic uncertainty. Potential recession. Although everyone across the world has been going through many of these same challenges, insurance companies have had to change their business to plan for some of these events. Customers often turn to their insurer...
by Katie Casaday | Feb 28, 2023 | Blog, Digital Transformation, Insurance
How many claims does your company receive from clients in a typical day? Dozens? Hundreds? It’s a lot to keep track of, especially if your insurance company runs mostly on paper. In order to process claims, you require a lot of data about your client and the policy...
by Katie Casaday | Feb 28, 2023 | Blog, Digital Transformation, Improving Work, Insurance
Manual claims processing takes an extensive amount of time, is prone to human error, and worst of all, greatly damages the client experience. It is one of the biggest hurdles insurance companies have to overcome on their path towards efficiency. Automating your...
by Katie Casaday | Feb 28, 2023 | Blog, Digital Transformation, Features, Insurance
Insurance companies provide one of the most important services to people by protecting them from financial hardship during unexpected events. This comes with multi-step document processes that aren’t always as efficient as they could be, which prevents insurers from...
by Katie Casaday | Feb 28, 2023 | Blog, Digital Transformation, Insurance
Customer retention is the name of the game for the insurance industry. Agencies maintain good relations with customers through competitive premium rates, responsive customer service, and other client benefits. However, these good faith practices can fall by the...
