Local governments are the unsung heroes of our communities—keeping operations running, records accessible, and services responsive. But ever-increasing documentation, manual processes and paper trails can weigh down even the most dedicated city office. That’s where Revver, in partnership with Caselle, steps in bringing intelligent automation, secure sharing, and deep local government expertise to help streamline operations and empower public servants.
In a recent webinar, Revver’s Eric Seljaas laid out how the Revver platform, now integrated directly into Caselle, gives local governments the tools they need to move faster, stay organized and save.
“We’ve been partners with Caselle for over 15 years,” said Seljaas. “We’ve worked with over 200 cities, special service districts, and municipalities, with both Caselle and non-Caselle users. We’ve helped thousands of processes become more automated and efficient.”
The Surprising Cost of Manual Invoice Processing
City finance departments are under constant pressure to manage growing workloads with limited resources. Every dollar, and every hour, counts. Yet, a common bottleneck continues to drain both: manual invoice processing.
Many attendees were shocked to see just how much manual invoice processing could be costing their organization.
“We’ve seen industry benchmarks showing manual processing costs anywhere from $7.75 to $20 per invoice—and most of the time, local governments are on the higher end of that range.”
But the cost isn’t just financial. It’s also about time. In one example, the AP process at a municipality took 14 to 17 days from receipt to approval.
We talked to one clerk who prints every invoice, manually codes it, walks it to the department head, then waits for them to return it so she can pass it to the finance director, then the city manager, and then enter it into the ERP. This kind of manual relay race isn’t just inefficient, it’s a liability. Lost paperwork, delayed payments, and burned-out staff are all too common.
Embracing Automation and AI as Allies
That’s where automation and AI come in—not to replace people, but to give them time back. During the session, Eric Seljaas highlighted how technology can help reduce invoice processing time, standardize workflows, and dramatically cut costs.
“It’s not about taking away jobs. It’s about taking away the worst parts of the job—so your people can focus on the work that actually requires their expertise.”
Despite the benefits, the majority of attendees said AI adoption was still very low in their organization. When polled 83% reported using AI less than 20% of the time in their day-to-day operations. Only 3% were using it in more than 80% of their workflow.
Start Small, Scale Smart
So how can finance teams get started?
- Audit your current process. Understand every touchpoint and delay.
- Identify quick wins. Start with invoices—often the easiest process to automate.
- Choose a partner who understands public sector needs.
- Start small. You don’t need to automate everything at once.
- Track savings. Both time and money—then reinvest them where they count.
As noted in the webinar:
“One client shaved their invoice processing time from 15 days to 3—with no change in headcount. That’s the power of automation.”
Why Revver?
With Revver you get more than just AI automation with Caselle, you have access to all the functionality of an intelligent document management system to adopt in other areas of your organization.
Sharing Made Easy
Local governments often need to share sensitive documents with residents, employees, vendors, and other agencies. Revver makes this seamless. Whether it’s ordinances, resolutions, or check stubs, the secure sharing portal allows users to set access levels for the right people—and keep the wrong ones out.
Tailored Tools for Local Governments
Revver isn’t just a tool—it’s a system built with local governments in mind. Using best practices gleaned from years of experience, Revver comes with pre-built folder templates, fillable forms, and fine-tuned permission settings, so users can hit the ground running.
Automation That Works for You
Beyond sharing, Revver helps automate everyday tasks—like onboarding new employees or setting up new vendors. Features like Smart Extract, powered by AI, and customizable workflows streamline document collection, approvals, and digital signatures.
“You can create templates for document requests and send a single link,” Seljaas said. “Every time, it’s consistent. You get notified when documents are returned, and you can start working with them immediately.”
Safe, Fast, and Fully Integrated
Revver’s integration with Caselle means no extra steps to attach supporting documents. It’s all connected. Plus, everything is cloud-based and disaster-proof, with audit tracking that logs every click, view, and download—giving teams peace of mind and a clear record of activity.
With Revver, local governments are no longer stuck in paper-heavy, manual processes. Instead, they’re stepping into a future where document management is intelligent, secure, and automated—empowering them to focus on what truly matters: their people.
Reclaim your time to focus on the work that matters most. Schedule a call with our team to learn more.
